"How do you prove to me that what I'm buying is what
you say it is?"
"What guarantee do I have?"
Guarantee All
Moissanite stones are covered against manufacturer's defects
with a Lifetime Replacement Guarantee. Stones that
have been damaged or broken as a result of carelessness
or negligence are not covered by this
guarantee.
If, for any reason, you are not happy with your stone,
simply return it to us within 10 days of purchase for a
complete refund less shipping & handling charges.
You must return the piece unworn and undamaged in its
original packaging along with a copy of your online invoice to
receive your credit. You must return the
original item in order to receive a replacement for it. If you
do not send back the original piece, no refund or replacement
will be given. Please be sure to insure your return packages.
This guarantee does not cover lost items.
Authenticity All Moissanite
stones are shipped with a formal Certificate of Authenticity
and Warranty from Charles & Colvard -- the exclusive
manufacturer of
Moissanite.
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